Shipping policy

Shipping Information

At Tyche Cards, we understand that reliable delivery matters. We carefully prepare and ship every order so that you can receive your purchase with confidence.

Because our products are handcrafted, custom-made, and individually inspected, orders require additional preparation time before shipment. We appreciate your patience while your order is being made and inspected.

Typical processing time:

7–15 business days

Processing begins after your order has been placed and payment has been successfully confirmed. Business days do not include weekends or public holidays.

During high-volume periods, changes in production schedules, special customization requirements, or additional quality inspections, processing may take longer than expected.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tyche Cards currently ships to selected countries and regions worldwide. Shipping availability is determined at checkout. If your shipping address can be successfully entered and accepted during checkout, this generally means that we can ship to your location.

The estimated delivery time for standard shipping is generally 20–25 business days after shipment, depending on the destination, customs clearance, and local carrier performance. This estimate does not include the 7–15 business-day processing period and is not guaranteed.

Orders may be handled by one or more logistics partners, including but not limited to YunExpress, DHL, FedEx, UPS, USPS, or local last-mile delivery carriers, depending on the destination and available shipping method.

For shipments handled by YunExpress or other international carriers, tracking may also be available through third-party tracking platforms. Please allow 24–72 hours after shipment for tracking information to appear or update.

Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error, please contact us immediately. We will try to assist, but shipping address changes cannot be guaranteed once an order has entered processing or has been shipped.

For international orders, customs duties, import taxes, VAT, or other destination-country fees may apply. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Delivery delays may occur due to customs inspections, weather conditions, carrier delays, public holidays, remote-area delivery limitations, production schedules, additional quality inspections, or incorrect shipping information.

If a package is returned because of an incorrect or incomplete address, failed delivery attempts, refusal of delivery, or unpaid customs charges, additional shipping fees may apply before reshipment can be arranged.

If your package arrives damaged, appears to be lost, or is marked as delivered but cannot be located, please contact us promptly. We may request your order number, photos of the packaging or product, confirmation of your shipping address, and relevant tracking information.

Shipping-related claims, including lost, missing, or damaged packages, should be reported within 10 days of the recorded delivery date or the most recent relevant tracking update. Claims submitted after this period may not be eligible for review.

If you have any questions regarding order processing, shipping, delivery, or tracking, please contact Tyche Cards Customer Support:

Email: info@tychecards.shop